Cookie Policy
Last updated: October 19, 2025
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our Service.
Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
- Authentication: Keep you logged in to your account
- Security: Protect against CSRF attacks and secure your session
- Load Balancing: Distribute traffic across servers
Analytics Cookies (Opt-in)
Help us understand how visitors interact with our website.
- Usage Patterns: Pages visited, time spent, click patterns
- Feature Adoption: Which features are most used
- Performance: Page load times, errors encountered
We use privacy-focused analytics that don't track you across the web.
Preference Cookies (Optional)
Remember your settings and preferences.
- Theme: Dark mode / light mode preference
- Language: Your preferred language
- UI Settings: Layout preferences, sidebar state
Third-Party Cookies
We may use limited third-party services that set cookies:
- Analytics Providers: Privacy-focused analytics (opt-in)
- CDN: Content delivery for faster page loads
- Payment Processors: Secure payment processing (Stripe)
These third parties have their own privacy policies. We carefully select partners who respect user privacy.
Managing Cookie Preferences
In-App Settings
You can manage your cookie preferences from your account settings. We'll remember your choices and apply them across all your sessions.
Browser Controls
Most browsers allow you to control cookies through their settings:
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close the browser
- Create exceptions for specific sites
Note: Blocking essential cookies may prevent you from using certain features of the Service.
Cookie Lifespan
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until they expire or you delete them
- Authentication: Up to 30 days (configurable)
- Preferences: Up to 1 year
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
Questions about our use of cookies? Contact us at privacy@cognitivex.ai
Your Privacy Matters
We're committed to transparency and giving you control over your data. We only use cookies that are necessary for the Service or that you've explicitly consented to.